© 2001-2019 Tubby Towels. All rights reserved.

FAQ

Which size should I choose?

Sizes listed below are approximate measurements for the body of the towel only.
(The hood is not included in these size guidelines)

 

Child Small: 27"x52" (Fits children ages 0-4 years old)

Child Medium: 30"x56" (Fits ages 4-10 years old)

Adult/Large: 36"x72" (Fits youth and adults between about 5' and 6' tall)

 

How do I place an order?

1. Simply click on a towel photo from the SHOP page.

2. Select the options you prefer (size, color, etc).

3. Add the item to the shopping cart.

4. Click on the cart icon and check out using PayPal (includes credit card payments).

 

Why does my Tubby Towel look different than the photos on your site?

We make every effort to be as accurate as possible, but since we offer such a wide selection, some towel colors may not be available at certain times, and we may have to find the closest alternative. Additionally, towel hood styles and features may change slightly from what is pictured on our site. If you have any questions, please don't hesitate to contact us.

 

Do you offer personalization?

Sorry, we do not offer personalization of our Tubby Towels at this time.

 

Payment and Shipping

Tubby Towels uses PayPal for all online transactions. You may pay via a PayPal account or as a guest with a credit card at checkout.

Shipping within the United States is via USPS Priority Mail. Estimated shipping time is 4-7 business days from when the order is placed.

International shipping is via USPS Priority Mail, but varies by region. Estimated shipping time can also vary due to individual country's customs policies. Please contact us if you have any questions or would like to confirm timing.

 

Returns & Refunds

We take pride in our craftsmanship, and are confident you will be happy with your Tubby Towel for many years.

If for any reason you are not fully satisfied with your towel(s) within the first 90 days of purchases, simply contact us and return it for a replacement or a full refund via PayPal, including shipping costs.